Sign up to join our Loyalty Programme and get rewarded for shopping with us!

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Loyalty Programme

At Nappy Heaven, we recognise that there are a number of places you can choose to purchase items from, and we reward our Customers for choosing us!


How does it work?

Everytime you make a purchase from us, you will receive Reward Points.  Purchases over $20 (excluding shipping) accrue Reward Points and you receive approximately 1 Reward Point for every $20 spent (excluding shipping).

Reward points can be used on future purchases by choosing the option at checkout - 1 reward point = approximately $1.



You must be a registered customer to accrue Reward Points.  Customers choosing "Guest Checkout" will not receive Reward Points.

The minimum spend to receive Reward Points is $20.

Selected clearance items will not be eligible to receive Reward Points.

Where Reward Points have been redeemed, Reward Points will only be accrued on the actual amount spent.

Reward Points can not be redeemed against shipping and do not count towards the free shipping threshold. If your order total after the deduction of Reward Points is under the free shipping threshold, your order is not eligible for free shipping.

Items that are valued over $20 have the Reward Points pre-loaded.  Items valued less than $20 do not have any Reward Points loaded.  If you purchase multiples of these items and your spend is over $20 the Reward Points will be manually added to your account after shipping.

Reward Points can be used on Clearance and Sale items, however the points are applied against the pre-sale price of the item so your points may be worth less.

Reward Points expire after 12 months if they have not been redeemed.

We reserve the right to change the terms and conditions of this loyalty programme at anytime. Please note that Reward Points are a perk of shopping with us, if there are any discrepancies they will be considered in good faith, but we reserve the right to make adjustments as needed. 

You can check your Reward Points balance by going to My Account.

If you have any questions about this Loyalty Programme, please Contact Us.